Order Terms

These Order Terms govern your placement of an order and payment of a deposit through a PrimeBid Energy proposal. They apply to the deposit transaction only. A separate written Sales and Installation Agreement will govern any installation work and will be executed after design, engineering, and on-site audit are complete.

“PBE,” “we,” “us,” or “our” refers to PrimeBid Energy, LLC (d/b/a PrimeBid), a Florida limited liability company located at 5660 Strand Ct A109, Naples, FL 34110, holding Florida State Certified Contractor licenses #CCC1334360 (roofing) and #EC13012706239 (electrical). “You” or “Owner” means the person placing the order and, if applicable, any co-owner of the property.

1. What the order fee buys

When you place an order through a PrimeBid proposal, you authorize a $500 order fee on your payment method (the “Order Fee”). The Order Fee:

• constitutes your order and reserves your place in our design and engineering queue;
• schedules the on-site audit and (for Tesla Solar Roof paths) the Tesla design review;
• kicks off the workstreams needed to prepare your final design and Sales and Installation Agreement; and
• is credited toward your total contract price upon execution of the Sales and Installation Agreement.

The Order Fee is not a contract to perform installation work. No roofing, electrical, or solar installation work is authorized until you and PBE execute a separate Sales and Installation Agreement after design approval.

2. Charge and processing

Stripe processes all Order Fee transactions; PBE does not store your card number. If you pay by credit card, a 3.5% processing fee will be added to invoices issued under the Sales and Installation Agreement.

3. Refundability of the Order Fee

a. Three-day right to cancel

You have the right to cancel your order without penalty or obligation, for any reason, until midnight of the third business day after the date you place your order. If you cancel within this window, your Order Fee is refunded in full within ten (10) business days. See Notice of Cancellation below for the statutory cancellation form.

b. Site-ineligibility refund (Tesla Solar Roof & Solar Panels)

If, after the Tesla design review and on-site audit, PBE determines that your home does not qualify for the system configuration reflected in your proposal, PBE will notify you in writing and refund your Order Fee in full to the original payment method within ten (10) business days.

c. Cancellation after the third business day

Except for the site-ineligibility refund in Section 3(b), the Order Fee is non-refundable after the three-day right to cancel has expired. The Order Fee compensates PBE for design, engineering, audit, and procurement workstreams initiated on your behalf and is credited toward your total contract price upon execution of the Sales and Installation Agreement.

4. Pricing, estimates, and change

The contract price shown in your proposal is an estimate based on information available at the time of proposal. Final pricing is subject to change based on (i) final design and engineering, (ii) findings from the on-site audit, including structural, electrical, and roofing conditions, (iii) utility and permitting requirements specific to your jurisdiction, (iv) Homeowners Association approvals, if applicable, and (v) any scope changes requested by you.

Production, savings, and incentive estimates in the proposal are informational only and are not guarantees. PBE does not provide tax advice. State and federal tax incentives and utility rebates must be confirmed by you with the applicable authority.

5. The Sales and Installation Agreement

Once Tesla completes the design review and PBE completes the on-site audit, PBE will deliver a Sales and Installation Agreement (“SIA”) for your review and electronic signature. The SIA, together with its exhibits, will govern the installation work and will supersede these Order Terms with respect to the installation. The exhibits include the Florida Construction Lien Disclosure (Exhibit A), the Florida Homeowner Acknowledgement (Exhibit B), the Cancellation Policy (Exhibit C), the Homeowners Association Waiver and Indemnity (Exhibit D), and the Pricing Schedule for Plywood Repair (Exhibit E).

Your Order Fee is credited toward the contract price upon execution of the SIA.

5a. Payment schedule preview — Tesla Solar Roof and Solar Panels

For Tesla Solar Roof and Solar Panel paths, the SIA will set the following payment schedule (subject to final pricing under Section 4):

• Order Fee — $500. Due at order placement and credited toward the total contract price.
• 10% — on design approval. Invoiced upon Tesla design approval and your execution of the SIA.
• 65% — on permit issuance. Due when the authority having jurisdiction issues the permit. On new construction, this draw becomes due upon your or your builder’s request to initiate dry-in, at least 45 days prior to underlayment installation.
• 20% — on passing final roof inspection. In jurisdictions where prerequisite inspections outside the scope of roofing work (such as electrical or fire-safety inspections) delay the final roof inspection, this draw becomes due upon full installation of all metal roofing and photovoltaic (PV) components.
• 5% — on passing final electrical inspection. Final balance, together with any other sums or additional charges due under the SIA.

Roofing-only orders follow a separate 50/50 schedule (deposit; 50% on permit issuance; 50% on passing final inspection), as set out in your roofing proposal and the SIA.

All sums are due upon notice from PBE and time for payment is of the essence. Amounts not paid within five (5) days of receipt of invoice will bear interest at 18% per annum until paid. Credit card payments are subject to a 3.5% processing fee. If installation does not commence within six (6) months of the SIA effective date through no fault of PBE, PBE may pass on any cost increases for materials or labor as written change orders.

The figures above are a preview of the SIA payment schedule. Final pricing, draw amounts, and timing are governed by the executed SIA. In the event of any conflict between this preview and the executed SIA, the SIA controls.

6. Communications consent

By placing an order you authorize PBE and its authorized representatives to contact you about your order by phone, SMS, and email at the numbers and addresses you provided. Message and data rates may apply. You can opt out of marketing messages at any time by replying STOP; transactional messages related to your order, permit, and installation will continue as necessary to perform the work.

7. Your information and privacy

Our collection, use, and sharing of your personal information is described in our Privacy Notice. By placing an order you confirm that the information you provided is accurate and that you have authority to authorize the payment method you used.

8. Construction Lien Law notice

9. Homeowners’ Construction Recovery Fund notice

10. Insurance-claim work

If the proposed work relates to a property insurance claim, you should contact your insurer to confirm coverage of the proposed roofing work, including any claims, deductibles, and policy terms, before executing the Sales and Installation Agreement. By placing your order you acknowledge you have been advised of this under §489.147, Florida Statutes.

11. Construction defects

Any claim for an alleged construction defect is subject to the notice-and-opportunity-to-cure provisions of Chapter 558, Florida Statutes, which require you to serve a detailed written notice on PBE and permit inspection and an opportunity to cure before filing suit.

12. Governing law and venue

These Order Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles. Any action arising out of or relating to these Order Terms shall be brought exclusively in the state or federal courts located in Lee County, Florida, and each party consents to the exclusive jurisdiction and venue of those courts.

13. Pre-suit mediation

All claims, disputes, or other matters in controversy arising out of or related to these Order Terms shall, as a condition precedent to filing a lawsuit, be submitted to mediation in Lee County, Florida. The parties shall share equally the cost of the mediator.

14. No waiver, severability, entire agreement

A failure to enforce any provision is not a waiver of that provision. If any provision is held unenforceable, the remaining provisions remain in effect. These Order Terms, together with the proposal, the Privacy Notice, and (once executed) the Sales and Installation Agreement, are the entire agreement between you and PBE regarding this transaction and supersede any prior oral or written statements.

Notice of Cancellation

15. Contact

Questions about these Order Terms or your order can be directed to the PrimeBid Energy representative who prepared your proposal or to support@primebidenergy.com.